Responsible Gaming

Responsible Gaming — Keep the Fun, Avoid the Harm

Gaming at 71com is about more than winning or losing — it's an experience. We want you to enjoy it within healthy limits. Our responsible gaming tools and guidelines are here to help you do just that.

18+ Only Limit-Setting Features Self-Exclusion Options 24/7 Support

Important Warning

Gambling can be addictive. Play only for entertainment and within your means. This platform is strictly prohibited for anyone under the age of 18. If you feel that gaming is having a negative impact on your life, seek help now.


Our Responsible Gaming Features

71com provides a range of effective tools to help you keep your gaming experience safe and in control.

Setting a Deposit Limit

Set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it is subject to a 72-hour cooling-off period.

Session Time Control

Decide in advance how long you want to play. Once the time is up, the platform will automatically alert you and, if needed, end the session.

Cooling-Off Break

Take a voluntary break of 24 hours to 30 days. During this period, logging in and placing any bets will be completely disabled — only pending withdrawals may continue.

Self-Exclusion

Exclude yourself from the platform for anywhere from 6 months to permanently. Once self-exclusion is activated, it cannot be reversed before the chosen period ends.

Loss Limit

Set a maximum loss amount for a given period in advance. Once you hit that limit, no further bets can be placed.

Reality Check Reminder

Pop-up messages will appear at set intervals showing your total session time, wins, and losses — making it easier to stay in control.


1 What Responsible Gaming Means

Responsible gaming means keeping gaming a healthy part of your entertainment — where it does not negatively affect your finances, family life, or mental well-being. 71com believes gaming should be enjoyed, but never allowed to spiral out of control.

Online gaming is growing rapidly in Bangladesh. In this environment, 71com aims to establish itself as a responsible platform that puts user well-being first. The core goals of our responsible gaming policy are:

  • Helping users make informed decisions.
  • Providing tools to reduce the risks of excessive gaming.
  • Guiding users to the right help when things go wrong.
  • Keeping minors away from the platform.

Before you start playing, ask yourself: "Can I afford to lose this money?" — if the answer is no, stop right now.

2 71com's Core Responsible Gaming Principles

At 71com, we uphold a set of core principles around responsible gaming at all times. These aren't just policies — they're built into the foundation of our platform.

  • Play for Entertainment, Not Income: Never think of gaming as a source of income. It is purely entertainment.
  • Set a Budget: Decide on a maximum spend before each session and stick to it strictly.
  • Don't Chase Losses: Chasing losses by placing more bets to recover what you lost is one of the most dangerous habits in gaming.
  • Play Sober: Avoid gaming while under the influence of alcohol or any substance.
  • Take Regular Breaks: Avoid long sessions. Take a break of at least 10–15 minutes every hour.
  • Maintain balance with other areas of your life: Keep a healthy balance between gaming and your family, work, and social life.

Remember: gambling outcomes are entirely random. No strategy or system can guarantee a win.

3 Signs of Problem Gaming

Gaming addiction develops gradually — many people don't realize when entertainment has turned into a problem. Watch out for the following signs:

Financial Signs
  • Gambling with borrowed money or in debt
  • Spending bill money or household funds on gaming
  • Repeatedly chasing lost money
  • Selling belongings to continue gaming
Psychological Signs
  • Restlessness or anxiety when not gaming
  • Repeatedly returning after trying to stop
  • Hiding gaming through dishonesty
  • Guilt or shame around gaming
Social Signs
  • Less time with family and friends
  • Neglecting work or studies
  • Arguments with family over gaming
  • Relationship Strain
Behavioral Signs
  • Spending more time or money than planned
  • Skipping sleep or meals to keep playing
  • Inability to stop gaming
  • Feeling the urge to place increasingly larger bets

If you notice three or more of the above signs, seek help now. Don't wait — contact our support team right away.

4 Self-Assessment

Ask yourself the questions below. If you answer "Yes" to three or more, it may be time to reassess your gaming habits.

1

Have you ever spent more time or money on gaming than you planned?

2

Have you repeatedly tried to stop gaming but failed?

3

Have you placed more bets trying to win back money you lost?

4

Have you ever lied to family or friends about your gaming?

5

Have you ever gone into debt or been unable to pay important bills because of gaming?

6

Do you feel restless, irritable, or anxious when you're unable to game?

7

Has gaming caused problems in your relationships with family or friends?

8

Do you turn to gaming to escape problems or stress?

This assessment is a guide only and is not a substitute for professional advice. If in doubt, speak with a specialist.

5 How to Use 71com's Protection Tools

You can activate any of these tools at any time from your account settings:

Deposit Limit

Go to Account Settings → Responsible Gaming → Deposit Limits to set your limit.

Session Timer

Set the maximum session time directly from the game lobby.

Cooling-Off Break

Activate a break of 24 hours to 30 days from your settings.

Self-Exclusion

Contact support or start a long-term self-exclusion from your settings.

Steps to Activate Self-Exclusion:

1
Log in to your account

Log in to your 71com account and click on the profile icon.

2
Open the Responsible Gaming menu

Go to the "Responsible Gaming" section in your settings.

3
Select Self-Exclusion

Choose your exclusion period — 6 months, 1 year, or permanent.

4
Confirm

Confirm your identity to proceed. This cannot be undone once activated.

6 Protection for Minors

71com is strictly for individuals aged 18 and above. Minors are completely prohibited from creating accounts or participating in any gaming activity. Age verification is mandatory during registration.

If you have children or teenagers at home, take the following steps:

  • Install parental control software on your device.
  • Never leave your login credentials or password where children can access them.
  • Always log out when you are done.
  • Keep your payment card and banking details secure.

If you believe a minor has accessed your account, contact support immediately.

7 Where to Get Help

Dealing with a gaming problem on your own can be difficult. Don't face it alone — reaching out for help is not a sign of weakness, it takes courage. 71com's support team is here for you 24 hours a day, 7 days a week.

71com Support

Get in touch with us: [email protected]
Available 24/7, seven days a week.

Live Chat

Chat directly with one of our representatives via the platform's live chat option.

Gaming addiction is a recognized mental health condition. Seeking help from a professional mental health counselor is completely normal and encouraged.

8 Frequently Asked Questions

Decreasing your limit takes effect immediately. However, requests to increase a limit are subject to a 72-hour cooling-off period — giving you time to think the decision through carefully.

Yes. Even after self-exclusion is activated, any eligible balance in your account can still be withdrawn. Pending withdrawals will be processed. However, new deposits and bets are completely blocked for the duration of the self-exclusion period.

A cooling-off break lasts from 24 hours to 30 days — it is a temporary pause, and your account reactivates automatically once it expires. Self-exclusion lasts a minimum of 6 months or can be permanent — it cannot be cancelled before the period ends, and processing takes time.

No. 71com follows a strict age verification process. Valid ID proving your age is required at registration. Any account found to belong to a minor will be closed immediately and any deposited funds will be returned.

No. A single person holding multiple accounts is strictly prohibited. Any attempt to open a new account during a self-exclusion period will be detected, and both accounts will be closed. Our system enforces this through ID and device verification.

Yes, it is fully treatable. Gaming addiction is a recognized mental health condition that can be effectively addressed through Cognitive Behavioral Therapy (CBT), counseling, and support groups. Seeking help is not a sign of weakness — it is the first step in the right direction.

Start Responsibly Today

Every member's safety is our priority at 71com. Use our protection tools, set your own limits, and keep entertainment as entertainment. Register now and start gaming responsibly.

6+
Protection Tools
24/7
Support Active
Self-Exclusion
At Any Time
18+
Age Verification Required

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